The Customer Journey

Earlier during our project, we defined the customer journey for homeowners. Recently we visualised this journey. It can be viewed as well as downloaded below. Click here to download the full version...
The appeal of cities

The appeal of cities

To support our pilots with communication material, we conducted interviews with people from the renovation industry, in particular people who have changed jobs. We asked them about their experiences and motivations. This week: Walter Bokern, about ensuring you make...
Industrialized building

Industrialized building

During our consortium meeting in February we started our site visit with a lecture from Haico van Nunen from Bouwhulpgroep about industrialized building. Haico explained to the consortium the ideas behind industrialized building in the past, the pros and cons and...
The Renovation Checklist

The Renovation Checklist

The partners in the Save the Homes consortium also create communication materials to support the uptake of One Stop Shops. Together with the Municipality of Rotterdam we created the Renovation Checklist. A practical overview of what to expect when renovating. Click...
Doing nothing doesn’t give you energy

Doing nothing doesn’t give you energy

To support our pilots with communication material, we conducted interviews with people from the renovation industry, in particular people who have changed jobs. We asked them about their experiences and motivations. This week: Rieks Weerman, reitred civil engineer,...